Your privacy matters deeply to us. This Privacy Policy explains exactly what personal data neke88 collects, how we use and protect it, who we share it with, and what rights you hold as a Player on our platform.
neke88 ("we", "us", "our") is committed to protecting the privacy and personal data of every individual who accesses or uses the neke88 platform at https://neke88.cam (the "Platform"). This Privacy Policy constitutes a legally binding document that governs our collection, processing, storage, and disclosure of your personal data in connection with your use of the Platform and all associated services.
This Policy has been prepared in accordance with internationally recognised data-protection principles, including those aligned with the General Data Protection Regulation (GDPR) framework, and is written to meet the standards expected of a responsible, internationally operating gaming operator serving Indonesian players.
By registering an Account on neke88, accessing the Platform, or otherwise using any of our services, you acknowledge that you have read and understood this Privacy Policy in its entirety and consent to the data-processing activities described herein. If you do not agree to any part of this Policy, you must discontinue use of the Platform immediately and contact us to request Account closure.
Our Core Commitment: neke88 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your data is collected solely to provide, improve, and secure our services to you.
Throughout this Privacy Policy, the following terms carry the meanings assigned below:
neke88 collects the following categories of Personal Data in connection with your use of the Platform:
| Data Category | Specific Examples | Collection Trigger |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number | Account registration; KYC verification |
| Contact Data | Email address, mobile telephone number, residential address, city (e.g., Jakarta, Surabaya, Bandung) | Account registration; KYC address verification |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga), e-wallet IDs (OVO, DANA, GoPay, ShopeePay), transaction history, deposit/withdrawal amounts in IDR | Deposit and withdrawal requests |
| Technical Data | IP address, browser type and version, device type, operating system, screen resolution, time zone (WIB/WITA/WIT), session duration | Automatic collection on Platform access |
| Usage Data | Pages visited, games played, bet amounts, wagering history, bonus claims, search queries, click paths, session recordings | Automatic collection during Platform use |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | Player-initiated contact with support team |
| Verification Documents | KTP (Kartu Tanda Penduduk) scans, passport photos, selfie verification images, utility bills, bank statements | KYC document submission |
We do not collect sensitive categories of personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) beyond what is strictly necessary to fulfil our identity-verification obligations.
neke88 collects your Personal Data through the following mechanisms:
neke88 processes your Personal Data only where we have a valid legal basis to do so. The applicable legal bases are:
neke88 processes your Personal Data for the following purposes:
neke88 does not sell or rent your Personal Data to third parties. However, we share your data with the following categories of trusted partners where necessary to deliver our services:
All third-party Data Processors are bound by written agreements that require them to process your Personal Data only in accordance with our instructions, to implement appropriate security measures, and to comply with applicable data-protection laws.
neke88 uses cookies and similar tracking technologies (web beacons, pixels, local storage) to enhance your experience on the Platform, remember your preferences, and analyse site traffic. Cookies are categorised as follows:
| Cookie Type | Purpose | Retention Period |
|---|---|---|
| Strictly Necessary | Enable core Platform functionality: user authentication, session management, security protection. Without these cookies, the Platform cannot operate. | Session (deleted on browser close) or up to 30 days |
| Performance | Collect anonymised data on page load times, error rates, and feature usage to optimise Platform performance. | Up to 12 months |
| Functional | Remember your language preference, currency selection (IDR default), game favourites, and display settings. | Up to 12 months |
| Targeting / Marketing | Track your activity across sessions to deliver personalised bonus offers, show relevant promotions, and measure campaign effectiveness. These cookies require your consent. | Up to 12 months |
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, disabling strictly necessary cookies will prevent you from logging in or using key Platform features. To learn more about cookies and how to control them, visit www.allaboutcookies.org (non-affiliated educational resource).
neke88 retains your Personal Data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law. Specific retention periods are as follows:
Upon expiry of the applicable retention period, neke88 securely deletes or anonymises your Personal Data in accordance with industry-standard data-destruction practices.
neke88 implements robust technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, or disclosure. Our security framework includes:
Your Responsibility: You are responsible for maintaining the confidentiality of your Account password and must not share it with any third party. Enable two-factor authentication (2FA) in your Account settings for an additional layer of security. If you suspect unauthorised access, contact [email protected] immediately.
Under applicable data-protection laws, you hold the following rights with respect to your Personal Data processed by neke88:
To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Privacy Request". We will respond within thirty (30) days of receipt. We may require identity verification to prevent unauthorised access to your Personal Data.
Please note that certain rights are subject to legal limitations. For example, we cannot delete transaction records required for tax compliance, and we cannot provide data portability for data derived from your Platform activity (as opposed to data you directly provided).
neke88 strictly prohibits use of the Platform by individuals under the age of twenty-one (21). We do not knowingly collect Personal Data from minors. If we discover that a Player is underage, we will immediately close their Account, void all wagers, forfeit any Funds held, and delete all associated Personal Data from our systems (subject to legal retention obligations for fraud investigation).
Parents and guardians are encouraged to monitor their children's internet usage and to use parental-control software to prevent access to gambling sites. If you believe a minor has registered an Account on neke88, please contact us immediately at [email protected] so we can take appropriate action.
neke88's servers and Data Processors may be located in jurisdictions outside Indonesia, including the European Union, United States, and Singapore. When we transfer your Personal Data internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
These safeguards include:
By using the neke88 Platform, you acknowledge and consent to the international transfer of your Personal Data as described above.
The neke88 Platform may contain links to third-party websites, applications, or services (such as payment-provider login pages, social-media platforms, or game-provider sites) that are not operated or controlled by neke88. This Privacy Policy applies solely to Personal Data collected by neke88 and does not extend to any third-party services you access via links on our Platform.
We strongly recommend that you review the privacy policies of any third-party service before providing your Personal Data to them. neke88 is not responsible for the data-handling practices of external websites or applications, even if accessed via a link from our Platform.
neke88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data-processing practices, legal requirements, or service offerings. Where amendments materially alter how we process your Personal Data or reduce your privacy rights, we will notify you at least thirty (30) days in advance via email to your registered address and via a prominent notice on the Platform homepage.
Non-material amendments (such as clarifications of existing provisions, updates to contact details, or corrections of typographical errors) may take effect immediately upon publication. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to any amendment, you must cease using the Platform and may request Account closure and deletion of your Personal Data in accordance with Section 11.
If you have any questions, concerns, or requests relating to this Privacy Policy or neke88's data-processing practices, please contact our Data Protection Team:
Email: [email protected]
Subject Line for Data Requests: "Data Privacy Request" or "GDPR Request"
When submitting a data request, please include your full name, registered email address, Account username (if applicable), and a clear description of the request or concern. We aim to respond to all privacy enquiries within thirty (30) days. Complex requests that require retrieval of archived data may take up to sixty (60) days; we will inform you if an extension is required.
Our 24/7 Indonesian-speaking customer support team is also available to assist with general enquiries via live chat on the Platform.
How neke88 protects your personal data and earns your trust
Every transaction and data transfer on neke88 is protected by 256-bit SSL/TLS encryption — the same security standard used by major Indonesian banks like BCA, BRI, BNI, and Mandiri to protect online banking sessions.
neke88 will never sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing agencies. Your data is collected solely to provide you with a safe, personalised gaming experience.
All KYC documents (KTP scans, selfie verification, utility bills) are encrypted during upload, stored in ISO 27001-certified facilities, and accessible only to authorised compliance staff. We never share your identity documents with game providers or marketing partners.
You have the right to access, correct, delete, or export your personal data at any time. Submit a data request to our support team and we will process it within thirty days, with clear explanations of any legal retention requirements.
We retain your data only as long as legally required or necessary for service delivery. Marketing data is deleted when you opt out, and inactive Account data is anonymised after regulatory retention periods expire.
In the unlikely event of a data breach affecting your personal information, neke88 commits to notifying you and relevant authorities within seventy-two hours, along with clear guidance on protective steps you should take.
Our dedicated Data Protection Team is here to help. Whether you want to access your data, update your privacy preferences, or simply understand how we use your information, we are ready to assist.
Email data requests to: [email protected]